manageIT eCommerce v.2
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Managed Prepaid - Business,  Technology, Creative
Managed Prepaid - Business, Technology, Creative
manageIT eCommerce
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Supporting the System

As a valued client of Managed Prepaid, you will receive all the training and support necessary to enable you to become fully proficient in managing and supporting your website using the manageIT eCommerce system.

All manageIT merchants receive 3 months of unlimited phone and email support absolutely free. After three months, email support continues to be available at no cost and our technical teams are available around the clock.

Optional support plans are available for merchants beyond the initial 3-month period. Please remember, email support is always free. If your business will require additional support beyond email, please review the available support plans below.

Optional Support Plans

All manageIT eCommerce merchants will receive three-months of unlimited email and phone support. After those initial three-months if you wish to continue to have access to phone support you will be required to select an option Support Contract.

Included Support:
Unlimited Support:     Free (first 3 Months)
Lifetime Bug Fixes     Free

Additional Support: (beyond initial 3 months)
1-Month:     $200.00 + 15% discount on upgrades
6-Months:     $800.00 + 30% discount on upgrades
12-Months:     $1300.00 + 40% discount on upgrades
Hourly Support (Phone):     $50/hr.
Custom Development:     $75/hr. (billed in 15 minute increments)

It is important to know that all Managed Prepaid products, both packaged and custom solutions go through a series of testing phases to ensure that the products we deliver perform as expected and glitch-free.

To request more information on our available support packages, contact a sales representative online or via phone at 504-324-2346.

For more information or to schedule a call to discuss any of our Managed Prepaid products & services please email or call (504) 324-2346.